Plumber Well Done ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website or request a quote, how we use it, and how we keep it safe.
Information we collect
When you fill out our quote request form, we collect your name, phone number, email address (if provided), service address, the service you need, and any message you send. We also record the city page you came from so we can route your request to the right crew.
How we use your information
- To respond to your quote request and schedule service
- To contact you about your appointment or follow-up work
- To improve our website and understand which service areas need coverage
How we protect your information
Your data is stored in a secure database with access limited to our dispatch and administrative team. We do not sell or rent your personal information to third parties.
How long we keep your information
We keep quote request records for as long as needed to provide service, handle warranty claims, and meet legal or accounting requirements. You can ask us to delete your information at any time by calling (778) 400-5222.
Cookies and analytics
We do not use tracking cookies or third-party analytics. The site uses only the cookies required for basic functionality.
Contact us
If you have questions about this privacy policy or want to access, update, or delete your information, please contact us:
- Phone: (778) 400-5222
- Email: dispatch@plumberwelldone.com
- Address: 8980 Number 3 Rd Unit 110, Richmond, BC V6Y 2E8